Privacy Policy
At Azul Lifestyle (hereafter referred to as "we," "us," or "our"), we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, located at https://www.azullifestyle.com/ (the “Site”), which serves lifestyle and luxury service clients worldwide, including those based in Ibiza, Spain.
By using the Site, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use the Site.
1. Information We Collect
We collect both personal and non-personal information when you visit our Site, use our services, or interact with us. The information we may collect includes:
a. Personal Information:
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment information (such as credit card details)
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Passport or ID information (if required for bookings or reservations)
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Date of birth
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Service preferences (e.g., lifestyle packages, destinations)
b. Non-Personal Information:
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IP address
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Browser type and version
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Device information
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Location data (general location based on IP address)
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Pages visited on the Site and interactions with the Site
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Cookies and other tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
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Booking and Payment Processing: To manage and confirm your reservation or service, verify payment, and ensure delivery.
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Customer Support: To respond to inquiries, support requests, and resolve service-related issues.
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Marketing Communications: To send promotional emails, newsletters, or special offers, only if you’ve opted in.
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Site Improvement: To understand how our Site is used and improve functionality and user experience.
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Legal Compliance: To comply with legal obligations and enforce our terms and conditions.
3. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience on our Site. These tools help us understand your use of the Site and customize content. You can manage cookie preferences via your browser settings. Note that disabling certain cookies may impact site functionality.
4. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you request account deletion, we will remove your personal data unless retention is legally required.
5. Sharing Your Information
We do not sell or rent your personal data. We may share information in the following situations:
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Service Providers: With trusted third parties (e.g., payment processors, IT support, or marketing providers) who help us deliver our services.
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Legal Compliance: When required to do so by law or legal request.
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Business Transfers: In the event of a business merger, acquisition, or sale, your data may be transferred to the new entity in accordance with this policy.
6. International Data Transfers
As a global service provider, we may transfer your personal data internationally, including to Spain where we are based. All transfers comply with applicable data protection laws, including GDPR requirements.
7. Data Protection and Security
We use industry-standard technical and organizational measures to protect your information from unauthorized access or misuse. However, no method of transmission or storage is entirely secure.
8. Your Rights Under GDPR
If you reside in the EU, you have the following rights under the General Data Protection Regulation:
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Right to Access – Request a copy of your personal data.
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Right to Rectification – Request corrections to inaccurate or incomplete data.
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Right to Erasure – Request deletion of your personal data (with certain legal exceptions).
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Right to Restriction – Request a temporary halt to data processing.
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Right to Data Portability – Receive your data in a machine-readable format.
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Right to Object – Object to data processing, including direct marketing.
To exercise any of these rights, please contact us at [contact email]. We will respond in accordance with applicable laws.
9. Third-Party Links
Our Site may include links to third-party websites or services. We are not responsible for their content or privacy practices. Please review their policies before sharing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." Significant updates may be communicated via email or Site notification.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
Azul Lifestyle
Email: info@azullifestyle.com
Phone: +34 697 385 014
+34 601 907 754